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Posted by | -LOCKED - Unable to Change Password |
Clementine [Side] (#106353) Deathlord of the Jungle View Forum Posts Posted on 2017-02-12 10:28:09 |
So, I finally got around to creating a side account. 3 years after I made my main account. My main account is Cyll (#34465). When I went to log into my account for the first time after activating it, I found that my password didn't work. I thought that maybe I had spelled it incorrectly when registering, as there is no password confirmation. So I selected "Lost password" and entered my email in order to reset my password. However, I found that it just randomly generates a password when it sends you an email. I was able to log in to this account using that randomly generated password. After that, I expected to be able to reset my password to something that I would actually remember, instead of a group of random numbers and letters. However, when I attempted to change my password, I entered the password that I received via email, entered and confirmed my new password, and answered the security question. But when I hit submit, I got a message at the top of the page reading "This is not your password!". And it will not let me change my password. Is this a bug? Should I post this on the big boards? Or is it something else? I am quite confused... 0 players like this post! Like? Edited on 12/02/17 @ 17:32:30 by Cyll 2.0 (#106353) |
Clementine (Reduced Activity) (#34465) Holy View Forum Posts Posted on 2017-02-12 10:35:16 |
SnuhDwarf //Deca Onyx Pie (#77208) Devastator View Forum Posts Posted on 2017-02-12 11:18:53 |
Hi there! It'd be best to fill out a modbox ticket and staff will be able to help you. :) 0 players like this post! Like? |
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