Posted by Can’t buy beetles?

🙃Maz (#415513)

Heartless
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Posted on
2023-01-23 12:46:07
Has anyone else struggled to buy gold beetles? I can’t tell exactly where the issue is coming from but I keep getting told I have to add a new card. Everything looks good on my bank account end. Just thought I’d check if it’s just me before I give up on it.



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Edited on 23/01/23 @ 12:46:36 by Maz (#415513)

This is a help board post - replies are ordered by their Help Rating.

Mad Hyena (#29080)

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Posted on
2023-01-23 12:53:01
The most common issue it could not let the payment through is if the card doesnt have international permit. Lioden is located in England, which is "international" for most users on game; does your card have the necessary permit?

I dont know about adding a new card, I always used the Pay as a Guest without logging into account; that way it doesnt need to add any card, as long as the card entered has the needed permit, payment would go through.



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Mad Hyena (#29080)

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Posted on
2023-01-23 13:01:03
I dont know, sadly; international payments depend a lot on the bank you're using (some can add the permit on request, some cannot), so you'd need to discuss this with the worker of the bank.



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🙃Maz (#415513)

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Posted on
2023-01-23 12:59:37
I don’t know how to check but that would make sense. I assume there isn’t a way around that?



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