Posted by Purchasing GB
Korrine [G2 Ukame
Felis 8BO] (#238980)

Maneater
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Posted on
2023-04-30 13:33:16
Hello! I got a new debit card recently and have it linked to my Paypal account. When I try to purchase GB using my Paypal account for that specific card, it gives an error, but my other cards work without any issue. Who would I contact about this? My debit card has worked on Paypal on other websites, so I'm not sure why it is having an issue with just Lioden.

It gives me this error:
Check your account at your card issuer before retrying this card.



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This is a help board post - replies are ordered by their Help Rating.

Mad Hyena (#29080)

Necromancer
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Posted on
2023-04-30 13:36:18
First thing, you need to contact your bank and make sure your card has International Permit - that's the most common issue with cards, and Lioden is located in England so its international for most users. Not all cards come with international permit pre-enabled, this could be the case if its disabled for your card and you might need to request it from the bank to enable it.



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Edited on 30/04/23 @ 13:39:32 by Mad Hyena (#29080)







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