Posted by -LOCKED - Moderation of Chatboxes

🌻 the serval
spots (#98320)

Heartless
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Posted on
2023-09-15 09:19:53
Hi!



Exactly what it says on the tin. As you can see from this screenshot, trade ad spam and other rule-breaking material went unpunished when posted in user's comment boxes as the staff believes chat boxes should be entirely 'self-moderated'. Assumedly with this ticket's wording, this carries over to ALL Code of Conduct rulebreaks in chatboxes, meaning if you're directly harassed and called vile names in your den chat box they wouldn't moderate that for you either, expecting you to do it yourself or else just turn the feature off.

Just because moderators and staff don't want to do their jobs doesn't mean that players should be allowed to harass others, spam, post stud and trade ads, insult others, leave hundreds of single-character spam comments, and ETC with impunity without being reportable or having their account standing knocked. If we apply this ruleset to any other similar comparable format of interaction DMs, main chat, forums, and etcetera wouldn't be moderated at all either. I sure hope I don't wake up in the morning only to discover someone left a slur in my chatbox that went undeleted for 14 hours, because Lioden's ultra-busy staff don't think that that's a problem! I sure hope I don't roll over for a few days only to return to my page and discover something offensive that'd been publicly visible the entire time, because Lioden's ultra-ultra-busy staff don't think that that's a problem! I'm glad that on this website you can receive an account standing hit for politely DMing someone asking about a lion that's not for sale, but comment boxes are the Wild fucking West.

I'd recommend everyone turn chat boxes off until this extremely glaring and honestly absolutely shameful rule loophole is fixed- instead of 'for future updates, maybe, if we have the time', how about this be the site's literal #1 priority and be added to the Code of Conduct immediately. Ideally this evening.

Bonus suggestion: Remove Comment Box Disabled Message



This suggestion has 50 supports and 5 NO supports.



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flowercat🌸 (#72565)

Toxic
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Posted on
2023-09-15 09:21:36
i didnt even know den comments weren't moderated..... i think thats a HUGE issue and not okay.



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frosty 🪶 (#229018)


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Posted on
2023-09-15 09:28:00
I came back from a few month hiatus and saw the den comment box feature; at the time, it wasn't a big deal. It was only until I started talking in main chat that it would get flooded with spam comments/copy pasted comments and downright weird ones. I did delete them myself, but they kept coming back, so I ended up finding a code to remove the box entirely (and the disabled comment box message).

I have seen suggestions ask to be able to filter words out of the chatboxes, but we shouldn't be left to have to moderate them ourselves.



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Edited on 15/09/23 @ 09:36:04 by frosty ★ (#229018)

kestrel | g1 ice (#181124)


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Posted on
2023-09-15 09:31:37
if they want to keep chatboxes around, they should add some sort of word filter, especially for slurs and such. that or just completely remove the feature in general. its a cool concept but with lack of moderation, or just lack of care about them, there's no point in keeping them around



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🌻 the serval
spots (#98320)

Heartless
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Posted on
2023-09-15 09:32:41
Chatboxes don't even allow you to turn off the auto-deletion of old comments 'feature' and aren't even compatible with most HTML. I think they're of shameful quality in general especially with this new revelation. If they don't even want to moderate the boxes they might as well be removed.



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Edited on 15/09/23 @ 09:33:10 by 🌻 the serval spots (#98320)

Kam 🏳️‍🌈
(Quitting) (#163483)

Divine
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Posted on
2023-09-15 09:36:26
Honestly, if they don't have the time to moderate comment boxes, or take responsibility for them, then why we're they implemented in the first place? As soon as they we're released, I seen it as an immediate red flag and disabled them on my Dens. It encourages harassment, unwanted conversations, potential begging, and spamming/advertising.

I think it would be more convenient for the staff and players if the comment boxes we're to be removed. They should either leave conversations through PMs where each party is responsible if they happened to be reported, or in the properly moderated chat box.

I feel like Lioden is becoming a lazier version of Wolvden every day, and this is honestly one big example of it.



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Posted on
2023-09-15 09:37:54
Hi,

To clarify -- We do moderate offensive and inappropriate content when reported to us, as we do on the rest of the site.
We do not, however, moderate advertisements posted within comment boxes.
If you would like to discuss this ruling, please contact Abbey (#1).
We are locking this suggestion due to its false assumption and basis on incorrect information.



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