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Posted by | Unlinking an account? |
Boris 🐗 (#118889) Brave View Forum Posts Posted on 2024-01-05 07:41:35 |
Hello! I have abandoned my lioden accounts for a few years now and only returned to the game sometime last month. In the meantime, I have lost the password to my secondary account. I followed the steps on receiving a new password, yet the game tells me the other account no longer exists whenever I try to log into it (I tried logging in with the very email address that I used to receive the password). I do not remember having either of my accounts suspended for any reason, I was just inactive for a few years. Is there a way to get the second account (#118877) back? If not, how do I unlink it from my main? Edit: I noticed while rereading my post that the IDs of the accounts indicate that it is THIS account that is most likely the secondary one. Oops! Still, is there a way to unlink the two, if the other can no longer be logged into? Edit #2: Problem was solved. Thank you to the people who left me some advice. I reached out to support and they helped me 🤝 0 players like this post! Like? Edited on 07/01/24 @ 00:43:14 by Davie Boy (#118889) |
TheClassCalico (#88888)
Unholy View Forum Posts Posted on 2024-01-05 07:45:54 |
Maybe reach out to the support email to see if they're able to help you at all. Accounts cannot be deleted according to the FAQ, so it should be accessible. 0 players like this post! Like? Edited on 05/01/24 @ 07:46:04 by TheClassCalico (#88888) |
✧|Tacatto|✧ Haze RLC (#25830) View Forum Posts Posted on 2024-01-06 10:44:22 |
It says your account is not available because after a year of inactivity you lose your main males name, making it an inactive and 'hidden' account. The way to get it back is logging into it so reaching out to the support email is your best bet if you need help retrieve it! 0 players like this post! Like? |
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