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-LOCKED - Lag Woes | |
Posted on 2017-10-02 08:51:32
The start of the October event has seen a burst of activity which led to some very laggy servers last night, which I'm sure most of you encountered. Last night we called an emergency admin meeting and spent some time consulting with server experts to try and figure out what the best way to stamp the lag out was. We've identified a number of bottlenecks which we think are strangling the servers in places when we have a high number of users like this all on at one time, and we're putting a plan of action in place to try and iron those out as soon as possible. One of the most frequently asked questions is, "Why can't you just add another server?" While in the short term this may seem like the best solution, it is a bit more involved than that. There are essentially two pieces to Lioden — what we refer to as the "frontend" and the "backend". The frontend is the portion of the site that handles running all of the scripts and render out the pages to your browsers. This is the easiest area to add more servers to. Unfortunately it is the least effective, and perhaps even detrimental, in our current situation. Lioden's code base has grown monumentally since its inception 5 years ago. During this time, much of the core of the code has remained the same. Although this worked perfectly when we peaked at a couple hundred users, scaling up to a couple thousand is another feat entirely. Over time we have slowly been updating pieces of this foundation (user caching, rollover procedure, energy system, etc.). These are no trivial feats that, while important, can also introduce new problems into the system. Above it was mentioned that there were two pieces, the other being the "backend". While servers can be added to this portion of the site, it is unfortunately not as straight forward as adding them to the frontend. This is why our first focus is on addressing legacy code to increase efficiency and add optimization. With that being said, we are looking at extending the backend with an additional server as well. This, however, will take more time and careful planning. We're beginning with search, and implementing a new piece of software that will really optimise and speed that up, as individual searches can cause some unfortunate server pain. Alongside that our next step is to tweak and improve how inventory is handled, as this too can be a hefty weight on the servers. This will all be going on in the background so hopefully you shouldn't notice any downtime, though if there are to be any we'll let you know as far in advance as possible. We appreciate your patience throughout all of this and just want to let you guys know how awesome you are! Thanks for sticking by us! 0 players like this post! Like? Edited on 02/10/17 @ 08:53:50 by Kitty (#2) |
#WCU}]WildStar{[#tea mbat🦇 (#110701) Usual View Forum Posts Posted on 2017-10-02 08:56:26 |
FROZEN UNTIL FEB 2025? (#109650) Harbinger View Forum Posts Posted on 2017-10-02 08:56:34 |
Thanks for looking into it, guys <3 I'm currently in college for coding, and one of the concepts we talk about a lot is having the user's computer process as many of the functions and data as possible, rather than the server handling most of it. Is that something you guys do? I know it's not much help, I just thought I'd add my input~ 0 players like this post! Like? |
Juminakata (River) (#6903)
Toxic View Forum Posts Posted on 2017-10-02 08:57:10 |
Chillin, glad it's being addressed, this seems like a constant issue with new popular events through out the years >.> 0 players like this post! Like? |
Birds (#111285)
King of the Jungle View Forum Posts Posted on 2017-10-02 08:57:21 |
Kneph (#124410)
Heavenly View Forum Posts Posted on 2017-10-02 08:57:25 |
I’m glad to see that you guys are working on the issue! I’m loving the event so far! 0 players like this post! Like? |
Heron (#118773)
Usual View Forum Posts Posted on 2017-10-02 08:57:52 |
👁🗨Nifur-c lean ❄ (#94890) Astral View Forum Posts Posted on 2017-10-02 08:57:53 |
Yes a server update!! Thanks for doing these, you are some endeavor admins *v* 0 players like this post! Like? |
Lunar Lords (#86479)
Brave View Forum Posts Posted on 2017-10-02 08:58:18 |
Good luck and thank you! I completely understand the issues we cause you by loving your game so much! I'm glad you haven't chosen the 'fix' that another site I used to play on chose- limiting the number of people who could log in at one time. 0 players like this post! Like? |
Commander Bacon (#116479)
Deathlord of the Jungle View Forum Posts Posted on 2017-10-02 08:58:36 |
Good luck! I know when my company implemented a multi-tier system, we had our fair share of issues to iron out afterward, but once we migrated, adding new servers into the cluster was a piece of cake. Hope you guys can move past the current pain and find a solution that is scalable! 0 players like this post! Like? |
Berenos|On hiatus (#84593)
Resurgent View Forum Posts Posted on 2017-10-02 08:59:34 |
Kaskade {cherry felis} (#3062) Deathlord of the Jungle View Forum Posts Posted on 2017-10-02 09:00:31 |
MK (#118648)
Ruthless View Forum Posts Posted on 2017-10-02 09:00:49 |
At least you're trying! Hell, some games I used to play would just ignore it and let the lag continue 0 players like this post! Like? |
SarcasticServal🦅- 6.2kTriRos (#125095) Deathlord of the Jungle View Forum Posts Posted on 2017-10-02 09:08:28 |
heft (#108830)
View Forum Posts Posted on 2017-10-02 09:08:39 |
Thanks for the update and all the hard work! Hope y'all can figure it out and that everything goes smoothly <3!! 0 players like this post! Like? |
Isilme (#59372)
Notable Lion View Forum Posts Posted on 2017-10-02 09:11:31 |