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-LOCKED - Community Update #19! | |
Posted on 2019-02-22 13:26:51
Community Update: LINK - this is our Official Lioden Raffle. Everyone gets a chance to win a rare prize + something extra for runner ups. It's a very minimal ticket price, 1 ticket per account to make it fair! Good luck! This raffle will automatically end on 2019-03-01 00:00:00. Following yesterday's post regarding anonymising the moderating system, we've implemented a new ticket review system for all players. When a staff member has handled your ticket, you will get the option to rate it as either: Poor, Okay, Good, and Great. There is also a comment box for you to add additional feedback on top of your rating! Be advised that moderators are not able to see your rating, and your feedback will be used to help improve how we moderate. If you feel that a staff member did a particularly excellent job handling your case, you can mark the ticket as "Great"! However, if you feel as though the situation wasn't handled as best as it could have been, and you have some concerns with how it was dealt with as a whole, you can mark it as "Poor". A "Poor" rating on a ticket will immediately flag it for admin's review. While not all situations will warrant a response from us, you may be further contacted if we need more input. We cannot relay back any information on the outcome of our intervention with the moderator as this still falls back into 'player punishment', and we cannot discuss this. However, if we feel a mistake has been made, we will let you know. Hopefully, this will put at ease any concerns about staff not being held accountable for their actions - this is intended to show that we value player feedback, and we want to hear how we can improve our staff functionality. You will be able to submit reviews on tickets for up to one week after they have been resolved. Additionally, if you re-open a ticket and have the situation further looked into and resolved, you will be able to re-rate it, thus changing a "Poor" situation to a "Good" one, or even vice versa. Raffle LionessCongrats Shade Of Solace (#52372)! You have won last week's Arabica lady, woo! A new Temporal lady with Quartz Soft Unders, Bone Underfelt, and the fourth Sunset Over The Serengeti background is up for impressing in the Special Lioness area in Crossroads, or in the NEWS section under the News Post list!
Tags! Shad has added new tags this week in the Appreciation and February categories! Poll: Dynamic environmental decors and dynamic tints clearly led this poll! Thank you all for voting, we've kept this in mind. LINK - We'd love your input on a new marking that's being prepped for April! It's meant to match with the existing Patches marking - please give us your feedback on which shape you prefer! Friday goofy doodle comic: 0 players like this post! Like? |
Jewel Wildmoon (#127341)
Mean View Forum Posts Posted on 2019-02-22 23:41:21 |
1K+Sid{CLStellarMS&a mp;MRoseX2} (#98227) Interstellar View Forum Posts Posted on 2019-02-23 00:49:56 |
Berenos|On hiatus (#84593)
Resurgent View Forum Posts Posted on 2019-02-23 02:14:31 |
The ticket review system seems neat, and I'm glad it doesn't seem to be exploitable either :D 0 players like this post! Like? |
Ecks🍄Dee (#136445)
Aztec Knight View Forum Posts Posted on 2019-02-23 04:48:49 |
YAY! This update makes me so happy! Thank you Lioden. And thanks admins and mods for all the hard work you put into everything so we can have a safe and fun experience. 0 players like this post! Like? |
Łeo (#149077)
Lone Wanderer View Forum Posts Posted on 2019-02-23 07:49:35 |
♛King~Juice♛ (#126817)
Sweetheart View Forum Posts Posted on 2019-02-23 09:00:30 |
oh yes i like that ticket system thing there but wouldn't it not matter if the mods are hidden from everyone anyways 0 players like this post! Like? |
CheeseyTurtle (#98415)
Blessed View Forum Posts Posted on 2019-02-23 09:18:11 |
Pan-Africa Side (#142995)
Devastator View Forum Posts Posted on 2019-02-23 10:31:41 |
Lauma (#153764)
Impeccable View Forum Posts Posted on 2019-02-23 15:09:55 |
Starlight (#169426)
Wicked View Forum Posts Posted on 2019-02-23 16:35:06 |
PrincessKitty (#76794)
Dreamboat of Ladies View Forum Posts Posted on 2019-02-23 16:44:45 |
servval (#168055)
Prince of Terror View Forum Posts Posted on 2019-02-24 13:02:07 |
Haswa (#8887)
Pervert View Forum Posts Posted on 2019-02-24 19:59:22 |
Opposing (G2 CherryBlossom) (#141908) Incredible View Forum Posts Posted on 2019-02-25 03:10:58 |
☽ Kheyala ☾ (#86255)
View Forum Posts Posted on 2019-02-25 11:16:30 |
I wish we could fave news posts because this is awesome! And actually the mods being hidden from everyone will help to make sure this new feedback system works correctly, since it will prevent players from being biased against mods and giving bad feedback just because they dislike someone or have a grudge against them. It's genius really... That being said, I have a very serious question... Philions when? 0 players like this post! Like? Edited on 25/02/19 @ 11:16:57 by ☽ Aquaii ☾ (#86255) |