Posted by How long does a ticket take to be resolved?

FoxParade (#216744)

Wanderer
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Posted on
2023-02-27 10:26:15
I had submitted a ticket regarding a GB purchase yesterday that went through twice, and has not been applied to my account. It's currently sitting as unclaimed still after about 8-9 hours. Does anyone know how long this kind of issue typically takes to be resolved?



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Akiosecret 💙 (#312830)


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Posted on
2023-02-27 10:48:01
I've had issues take anywhere from a day to a week. It just depends on the the issue and who is available to help, plus all the other tickets keeping them busy




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FoxParade (#216744)

Wanderer
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Posted on
2023-02-27 11:18:21
Oof, that's rough. I guess it is somewhat fair given this game is a bit smaller. It's also my first time submitting anything so I didn't have a relative time frame in mind.
Thank you for your input though!



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Fraezer Account (#55800)


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Posted on
2023-02-27 11:37:31
This will likely be admin-related, Mods are unlikely to help. It shouldn't be much longer!



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