Posted by Oasis fail
Queen KP (#317507)

Famous
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Posted on
2023-04-12 02:34:15
Yesterday lioden stopped me buying gold beetles in the oasis for the first time. It keeps coming up with the same message "card declined" when there is nothing wrong with my card. Because of this I lost lion today on the roll around. How can I fix this?




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This is a help board post - replies are ordered by their Help Rating.

Mad Hyena (#29080)

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Posted on
2023-04-12 02:49:08
That's not an issue on Lioden's part; Card Declines is a PayPal message, so the issue is with PayPal.

Are you certain your card has International Permit? Lioden is located in England, so its considered "international" for most users. If a card does not have International Permit, payment will be declined by your own bank.



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Mad Hyena (#29080)

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Posted on
2023-04-12 03:24:02
Hm. The only thing I can think of is perhaps PayPal had technical issues at that moment. Try again a day later, and if it still does it, you'll need to contact PayPal support about it.



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Queen KP (#317507)

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Posted on
2023-04-12 02:52:17
Yes I live in Scotland so my card is a UK card. I have checked my online banking everything is fine there. It has never have me this problem before. Yesterday was the first time it has done this.



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Queen KP (#317507)

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Posted on
2023-04-12 03:26:21
Thank you so much for your help. Sent message last night asking for help when I first noticed the issue no one got back to me. Really appreciate you helping me today. 😁



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