Posted by questions about accounts.

🎩Fancy fork
🍴™ (#427147)


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Posted on
2023-04-19 13:25:44
I wasn't sure what to do- if I should ask modbox or some other moderators please tell me.

I've been having issues with my accounts lately, my old account @FancyFork kind of kicked me out since I forgot the user, and I just wanted to ask a question- does that count as one of my accounts still? I'll probably never get it back, so I'm just a bit confused on a specific part. Am I allowed to make another account? Will it count towards my current two accounts or does my old one not count anymore? I really need to stop some lions from aging for a bit and I'm struggling with things like that



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Duckie (#100740)

Sapphic
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Posted on
2023-04-19 13:35:53
Yes, that account will still count even if you don't have access to it so you will get in trouble if you make another one. My suggestion is to contact the support email or make a modbox ticket and see if they can help you get back into the account.



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🎩Fancy fork
🍴™ (#427147)


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Posted on
2023-04-19 13:37:02
I contacted them once I made this account, and they told me to contact support, and I did, I think its been around a month or so since then and I haven't received much.



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Duckie (#100740)

Sapphic
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Posted on
2023-04-19 13:40:57
I'd send another email then. I know that they had a huge influx of emails and account recovery requests when the password reset happened so they may have just been a bit behind on getting to people. If they can't help then I'd reach out to modbox once again and see what they have to say about it.



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Fern [main] (#158699)


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Posted on
2023-04-19 13:57:13
If you still have access to the email address you used to sign up for the other account, you can get its username emailed to you here: https://www.lioden.com/lostpass.php



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🎩Fancy fork
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Posted on
2023-04-19 14:20:27
I don't have the email, I had to delete that because if issues with hackers. So I don't have the email or the username of the account.



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Pantheon (#127267)

Undead
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Posted on
2023-04-23 03:13:50
Hi, a bit late, sorry! I don't know if you've done this, instead of emailing Lioden, use the modbox.

You'll likely get a faster response and the modbox allows you to select prompts that help better narrow down what your issue is. You can find the link to the modbox up in the right corner of the website, between journal and the wiki.



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