-LOCKED - Maintenance off and Rollback by 6 hours
Posted on 2015-02-04 15:32:20
Hey all,

Some time this evening, Lioden encountered a hard drive fail on its database server. The admin team have been working tirelessly since then to try and correct the situation and retrieve as much data as possible from our daily backup. Fortunately we were able to restore most of the data back to this morning, but unfortunately we lost all your private messages, user logs and friend requests.

The server has been rolled back to 2.53 am Lioden time February 4th. Anything past that moment is gone, thankfully that is not even half of a day of gameplay.

We are very sorry for the inconvenience and will strive to right the situation by investing in new ways of doubling the protection of our servers.

For anyone who purchased Gold Beetles today after 2.53am Lioden time, please send a message to Abbey (#1) with your PayPal Transaction or Receipt ID in text format (no screenshots or images) and she will work to restore your GB to you as quickly as possible.

servercrashfeb.jpg

EDIT: If you are sad that you lost awesome deals on trades, visited studs etc, check your browser's history and lioden links you visited during those 6 hours. I am sure you will find most of things again!



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Edited on 05/02/15 by Abbey (#1)

Minimanta (#1684)

Usual
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Posted on
2015-02-04 16:57:14
"thankfully that is not even half of a day of gameplay"
Yeah, but that's the half day when I'm most active. I'm most active from rollover to a few hours later than when Lioden crashed ;.;
I literally lost an entire days work on Lioden, damn.

But at least I didn't do anything important. Lost about 60 heart shells and all the explore + hunting progress I did today, but oh well, shit happens.

Is there anyway I could get those heart shells back? It takes such a long time to earn those ;.;



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Edited on 05/02/15 by Minimanta (#1684)

Roseful (#52662)

King
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Posted on
2015-02-04 17:04:38
Lol the 3000 Sb disappeared, tho thanks for getting the game back up again so fast



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Alabai (#28971)

Impeccable
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Posted on
2015-02-04 17:07:25

Ooooh that sucks so much when something like that crashed and burns! Thanks for getting it up and running so fast!!! You guys are awesome to take it so seriously and work so hard on it when anything goes wrong!!



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Kenzii[G3 Clean
Ferus] (#49358)

Prince of Terror
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Posted on
2015-02-04 17:09:16
Thanks you guys for spending so much time on getting this back up! :D You guys are amazing <3

and Xy, your doodles made my day ^^



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Lillynose -je sui
charlie- (#29789)

Pervert
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Posted on
2015-02-04 17:10:36
0-0 hope i didn't lose anything! good work on restoring the other stuff though!



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Sparrow {boo-urns} (#54667)

Pervert
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Posted on
2015-02-04 17:13:24
I'm glad everything is working again but frustrated to have lost all the work I did yesterday, as those were my most active hours - many cubs bred, lions and GB bought. I'll submit receipts later. Now I'm just pouring one out for my breeding projects. :(



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🌸 Flareon 🌸 (#17896)

King of the Jungle
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Posted on
2015-02-04 17:16:19
@LadyKakata: Unfortunately, we're not able to reimburse items, currency, or lions that were lost as a result of the backup. :( I'm very sorry you have lost a trade but you should be able to search through your Browser History and find the trade/user again!

@In My Dreams *PBC*: Xy meant your browser's history, not your user log. :) You should still be able to retrieve pages you have visited, provided you haven't cleared your cache/browsing history.

@Minmata: I am very sorry you have lost a good bit of playing time but we are unable to give the shells back, I'm afraid. We're unable to return items, currency, or lions that were lost in the backup.



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🐝 Detective (#19805)

Protector
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Posted on
2015-02-04 17:17:55
Thanks for doing your best!



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Tamahaganae (#2261)

King of the Jungle
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Posted on
2015-02-04 17:23:00
Thanks for all the hard work fixing things! You guys always do a great job.

And your doodles always crack me up, Xy :D



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Bambooram (#2284)

Usual
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Posted on
2015-02-04 17:24:21
Yeah I lost a whole day too. Rolled over (because I didn't know what had happened) and now all my girls are starving - again - and I only have 1.5 hours to fix it and no time >__



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Bracken II (#3313)

Renowned
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Posted on
2015-02-04 17:24:28
I quess I lost all those messages I couldn't read on my main account? Damn, there were like 10 messages that I'll never even know about.

Oh well though, thank you for getting lioden back up and running :)



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Seiden (#31503)

True King
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Posted on
2015-02-04 17:24:51
6 hours, are you sure? I lost things that went done like 11 hours back.



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KitCat (#30064)

Lone Wanderer
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Posted on
2015-02-04 17:26:00
I have no messages they were all gone are you guys going to fix it?



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𝓟𝓲𝓽𝓪
𝓟𝓻𝓮𝓭𝓪
𝓽𝓸𝓻𝓻 (#54340)

UwU
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Posted on
2015-02-04 17:26:02
Ngh, I got about 2000sb through trades that are now no longer available yesterday ugh. I've only been on this game 3 days, and yesterday was probably the best I had done so far, what a let down...



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Kenzii[G3 Clean
Ferus] (#49358)

Prince of Terror
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Posted on
2015-02-04 17:27:15
Catgirl theres currently no way to get the messages back, they tried to but they couldn't recover them. (Last I heard)



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Edited on 05/02/15 by Kat (#49358)



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